1. Scope and website identity
This policy applies to https://telugugovloanmitra.online and its English and Telugu enquiry pages for MUDRA, PMEGP, MSME business finance and AP OBMMS. TeluguGovtloanMitra is an independent information and enquiry service. The supplied operator/service name is Government Loan Guidance & Assistance Portal. This service is privately operated and is not an official government, bank or NBFC website. Our postal contact addresses are shown below.
2. Information you provide
We collect your name, mobile number, optional email, state, district, business type and stage, requested amount, funding category, purpose, preferred callback time and answers to relevant preparation questions. We record the enquiry reference, submission time, required contact consent and any optional marketing or analytics choices. Please do not submit Aadhaar/PAN copies, bank statements, account or card numbers, passwords, OTPs, UPI PINs or other sensitive documents in the enquiry form.
3. Why we use information
Authorised staff use enquiry information to review your request, contact you about it, explain available information and help you understand possible next steps. We also use limited technical records to secure forms, prevent spam, detect duplicate submissions and maintain consent and operational records. Submitting an enquiry does not initiate a credit check, submit a lender application or determine your eligibility.
4. Your choices and contact consent
The form requires consent to contact you about your enquiry. Optional business-finance marketing updates have a separate checkbox; they are not required to request a callback. Analytics are optional and controlled through the website privacy preferences. You may decline optional analytics and still use the enquiry service. Ask us to stop optional marketing or withdraw enquiry contact consent using the contact channels below. Withdrawal does not undo earlier processing or records we must reasonably retain.
5. Cookies, attribution and advertising tools
Essential cookies support sessions, security and form operation; a browser draft can retain unfinished form details for convenience. If you accept analytics, the website can record campaign and referral information and load configured Google Analytics, Google Tag Manager or Meta Pixel tools. Configured server-side Meta conversion reporting can also send an event identifier after a consented submission. These providers may receive technical data such as page views, device/browser details, cookie identifiers and event information according to their own policies. We do not intentionally send form free-text, identity documents or requested funding amounts as advertising-event fields. Change your choice with Privacy preferences; it controls future optional tracking and does not retrieve information already received by a provider.
6. Access, processors and possible future referrals
Enquiries are available to authorised staff. Hosting, database, email/notification, security or CRM providers may process information on our instructions where configured and necessary. No lending partnership or automatic bank/NBFC lead-sharing arrangement is represented as confirmed on this website. Before introducing a referral arrangement, we will identify the recipient and purpose, update the relevant disclosures and obtain any consent required for that separate sharing. An ordinary callback enquiry is not consent to undisclosed lender referrals. We do not publish enquiries as testimonials.
7. Retention and security
The current configured retention target for enquiry records is 180 days from receipt. Removal is handled through our retention process and authorised requests; operational or backup copies and records needed for disputes or applicable obligations may remain longer where justified. We use access controls, password protection and technical safeguards, but no online system can be guaranteed completely secure. Use HTTPS on the live website and do not send sensitive credentials.
8. Requests, correction and complaints
You may request information about your enquiry, correction of inaccurate details, withdrawal of optional consent or deletion subject to applicable obligations. Include your enquiry reference and a safe way to contact you; we may verify the request without asking for an OTP or password. Privacy/grievance contact: care@telugugovtloanmitra.com You may also write to the postal addresses below. We will review the request and explain any necessary retention or limits.
9. Adults, external sites and updates
This service is intended for adults aged 18 or above who can make their own business enquiries. If a child has supplied information, notify us for review. Official portals, lenders and messaging services have their own privacy practices. We may update this policy when the service or processing changes; the current version date is shown on this page.
Enquiry confirmation email
If you provide an email address and confirmations are enabled, we may send an enquiry receipt through our configured email provider. The receipt includes your name, scheme, enquiry reference and submission date. This service message is separate from optional marketing.
Website & contact
Operator & postal contact
Government Loan Guidance & Assistance Portal
Independent loan guidance · Not a bank or government agency
Andhra Pradesh OfficeD. No. 40-1-62, Near Benz Circle,
Vijayawada, Andhra Pradesh – 520010, India.
Telangana Office
H. No. 8-2-293/82/A, Road No. 36, Jubilee Hills,
Hyderabad, Telangana – 500033, India.